Thursday, September 22, 2005

Pep Boys Comes Through

Instead of doing the academic thing, I (and my wife) have been haggling with Pep Boys over warranty work this week. In the end, they did the right thing and totally covered the repair under warranty. Customer service lives!

I feel good about this because I have been doing business with Pep Boys since 1992, and everything has been positive. Now I have even better things to say about them, and I will remain a loyal customer.


Anonymous Anonymous said...

I became a Pep Boys customer in 1990. The relationship ended this past week, because I finaly asked why they recommened and I allowed them to put 4 High pressure Power Steering hoses on my 1993 Taurus over 5.5 years.No more screwing me anymore. All efforts to get an answer is all fluff.
PD- Oklahoma

6:19 PM  
Anonymous Anonymous said...


There is plenty of additional information you can pull from this site
Pep Boys

I hope it helps.


12:56 PM  

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