Starbucks Really Gets It
I wish I had bought stock in Starbucks. They really understand branding.
Standing and waiting for my coffee today, I noticed their application for employment. It included the usual questions. It also asked (approximately):
1) What do you like about coffee?
2) Have you ever been in a Starbucks before?
3) Describe the experience.
You see, it's not like McDonald's or 7-Eleven. It's about an experience. And you have to understand and appreciate that experience to create it. They get it.
Integrated marketing ... all the way down to the job application.
Standing and waiting for my coffee today, I noticed their application for employment. It included the usual questions. It also asked (approximately):
1) What do you like about coffee?
2) Have you ever been in a Starbucks before?
3) Describe the experience.
You see, it's not like McDonald's or 7-Eleven. It's about an experience. And you have to understand and appreciate that experience to create it. They get it.
Integrated marketing ... all the way down to the job application.
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